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What to say when your client starts fact-checking you with ChatGPT

Most agents get defensive. Here's what works instead

THOUGHT LEADERS
REAL ESTATE REIMAGINED

Samantha McLean's first solo podcast episode tackled the AI-informed client – the one who fact-checks your valuations, contract clauses, and market updates with ChatGPT. When she recorded this eight months ago, it felt early. Maybe even alarmist. Now? Not so much… The question isn't whether you'll face this client. It's whether you'll be ready when you do.

About a year ago, an agent posted on Reddit, venting about a client who'd started fact-checking everything with ChatGPT.

Valuations. Contract details. Market updates.

Every conversation became a debate. Every recommendation got challenged by both the client and their AI-enabled parents.

The other agents in the thread? Predictable.

Fire the client. Walk away. Tell them to get ChatGPT to write the offer.

But here's what the original poster replied:

"I need the money, so I'll just bite my tongue until closing in December."

Read that again.

A professional. With years of experience. Silently swallowing their expertise for weeks – because they didn't know what else to do.

That response is exactly why I recorded my first solo episode of Thought Leaders.

Because this isn't a one-off nightmare client. It's a preview of where more consumers are heading. They are already using AI to second-guess medical diagnoses, legal advice, and training plans.

Now? I'm noticing more and more heads nodding in my keynotes the moment I start talking about this. And if you caught last week's episode with Peter and Jeff, you'll know it came up there, too.

The question isn't whether you'll face this client. It's whether you'll be ready when you do.

What you're missing if you haven't heard this episode:

  • A three-layer model that shows exactly where your value sits – and where AI can't touch you.

  • Four scripts for when a client opens with "I checked with AI and..." – and why the instinct most agents have in that moment is the worst thing you can do.

  • A pattern interrupt technique that redirects the conversation in the first 30 seconds – before it becomes conflict.

  • A content strategy that's so simple you'll be annoyed you didn't think of it. Multiple agents have turned it into a monthly series.

  • The type of local knowledge sound bite that's worth more than anything AI can generate – and how to have one ready for every listing appointment.

The reality?

This is the new world. Every month, more clients show up with AI-generated valuations, contract reviews, and negotiation advice.

It's 25 minutes. No fluff. Just the frameworks and practical examples you can use in your next appointment.

To your success 🚀 Sam

Listen now:
🎬 YouTube
🎧 Spotify
🍎 Apple Podcasts